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Before You Book

 

 

 

Q. What is Telltale Tours?

A. Telltale Tours offers curated, story-driven walking experiences through some of New York City’s most vibrant neighbourhoods. Our tours blend immersive history, hidden venues, craft cocktails, and engaging storytelling to create an evening that feels both exclusive and authentically New York.

 

 

 

Q. What neighbourhoods do you tour?

A. Our experiences primarily explore Midtown and Hell’s Kitchen, with select specialty tours highlighting rooftop venues, Prohibition-era locations, and locally loved nightlife destinations.

 

 

 

Q. How long are the tours?

A. Most tours run between 2 to 3.5 hours, depending on the experience selected.

 

 

 

Q. How much walking is involved?

A. Our tours cover approximately 0.5 to 1 mile at a comfortable pace. We prioritize enjoyment over endurance, with seated stops built into the experience.

 

 

 

Q. Is this a bar crawl?

A. No. A Telltale Tour is a curated, hosted experience. Rather than rushing from venue to venue, we guide you through thoughtfully selected stops while sharing the stories that make each stop meaningful.

 

 

 

What To Expect

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Q. Are drinks included in the ticket price?

A. Inclusions vary by package. Some experiences include cocktails or tastings, while others offer optional drink purchases. Private and corporate packages may include drink packages or open bar options.

 

 

 

Q. What is included in the ticket price?

A. Your ticket includes a professional host, guided storytelling, priority venue entry, and access to exclusive spaces. Specific inclusions depend on the tour selected.

 

 

 

Q. Can I choose my drinks?

A. Yes. Guests may select from curated cocktail menus. Specialty tasting tours may feature specific highlighted cocktails.

 

 

 

Q. Are non-alcoholic options available?

A. Absolutely. Mocktails and non-alcoholic beverages are available at all venues. We strive to make the experience inclusive for all guests.

 

 

 

Q. Can we eat during the tour?

A. Food menus are available at many of our partner venues. While the drinking tours are cocktail-forward, we are happy to recommend excellent dining options before or after your experience.

 

 

 

Q. Is this suitable for first-time NYC visitors?

A. Yes. Our tours are ideal for visitors seeking an authentic and engaging introduction to the city’s nightlife, history, and hidden spaces.

 

 

 

Q. Do locals take your tours?

A. They do. Many New Yorkers join us to discover new venues, entertain guests, or celebrate special occasions.

 

 

 

Planning & Logistics

 

 

 

Q. Where does the tour start and end?

A. Exact meeting details are provided in your confirmation email. Tours typically begin near major subway lines for easy access and conclude in central neighbourhoods convenient for continued exploration. Our main tours meet at One Worldwide Plaza in midtown Manhattan. For private tours a pickup can be arranged.

 

 

 

Q. How early should I arrive?

A. We recommend arriving 10 to 15 minutes early to allow for check-in and a prompt departure.

 

 

 

Q. What should I wear?

A. Smart casual attire is recommended. Comfortable walking shoes are encouraged. Some rooftop or upscale venues may enforce a dress code, so we advise avoiding athletic wear or overly casual clothing.

 

 

 

Q. What happens if it rains or snows?

A. Tours operate rain or shine. Most venues are indoors, and walking distances are short. In cases of severe weather, we will contact guests directly regarding any adjustments.

 

 

 

Q. Is there a dress code?

A. Some venues maintain dress standards, particularly rooftops and cocktail lounges. We recommend elevated casual attire to ensure smooth entry.

 

 

 

Booking & Policies

 

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Q. What is your cancellation policy?

A. Cancellation policies are outlined at booking. Generally, we offer a refund window up to a specified number of hours prior to the tour start time.

 

 

 

Q. Is gratuity included?

A. Gratuity for your tour host is not typically included unless otherwise specified for private or corporate events.

 

 

 

Q. What is the minimum age?

A. All public nightlife and drinking tours are 21+ with valid government-issued identification required. Daytime family tours welcome all ages.

 

 

 

Q. Will we skip lines?

A. Yes. Our partnerships with venues allow for priority entry at scheduled stops.

 

 

 

Private & Corporate Experiences

 

 

Q. Do you offer private tours?

A. Yes. We offer fully customizable private experiences for birthdays, bachelor or bachelorette parties, celebrations, and intimate gatherings.

 

 

 

Q. Do you host corporate or team-building events?

A. Absolutely. Our corporate offerings include curated venue experiences, mixology classes, open bar packages, and exclusive private spaces designed for networking and team engagement.

 

 

 

Q. Can you accommodate large groups?

A. Yes. We regularly host both small private gatherings and large corporate groups. Early booking is recommended for optimal venue access.

 

 

 

Accessibility & Safety

 

 

 

Q. Is the tour accessible for guests with mobility concerns?

A. We do our best to accommodate mobility needs. Please contact us in advance so we can ensure appropriate venue access.

 

 

 

Q. Is the experience safe?

A. Guest safety is a priority. Tours are conducted in well-trafficked neighbourhoods with professional hosts guiding the group throughout the evening.

 

 

 

After You Book

 

 

 

Q. What happens after I reserve my ticket?

A. You will receive a confirmation email with detailed meeting instructions, contact information and any necessary reminders.

 

 

 

Q. Can I book last minute?

A. Yes. If we are sold out please message us. Sometimes we can squeeze a few extra guests on the tour :)

 

 

 

Q. Do you offer gift cards?

A. Yes. Telltale Tours gift cards are available and make an excellent experiential gift for travellers and locals alike. These tickets are bookable at any available time and day.